Shipping Policy
Reliable Delivery. Transparent Process. Veteran-Owned Integrity.
At Black Rook Precision Coatings, we take pride in delivering your custom-coated items with care, precision, and clear communication. This Shipping Policy outlines how we handle order processing, packaging, delivery, and tracking—so you know exactly what to expect.
Processing Time
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Standard Orders: Please allow 7–10 business days for processing and coating after your item is received.
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Custom Projects: Complex or multi-layer finishes may require additional time. We’ll provide an estimated timeline during your quote process.
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Rush Service: Available upon request for select items. Additional fees may apply.
Shipping Methods
We ship via trusted carriers including UPS, FedEx, and USPS, depending on your location and preferences.
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Domestic Shipping: Available throughout the U.S.
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Local Pickup: Available by appointment at our Plano, TX location
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International Shipping: Not currently offered
Packaging & Handling
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All items are securely packaged to prevent damage during transit.
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Firearms and serialized components must be shipped in compliance with ATF regulations.
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We recommend insuring high-value items and using tracking services.
Tracking & Notifications
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You’ll receive a shipping confirmation email with tracking details once your item is on its way.
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If you have questions about your shipment, contact us at info@blackrookprecisioncoatings.com
Lost or Damaged Shipments
While we take every precaution to protect your items, we are not responsible for damage or loss caused by the shipping carrier. If your item arrives damaged:
1. Notify us within 48 hours of delivery
2. Retain all packaging materials
3. File a claim with the carrier (we’ll assist if needed)
Questions?
We’re here to help. For shipping inquiries, special requests, or updates on your order, reach out anytime:
Email: info@blackrookprecisioncoatings.com
Phone: 214.901.5758